Accessibility statement
Last updated September 2026We are committed to providing care and information that everyone can use, in line with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
In our clinics
Wheelchair accessible entryways, hallways, restrooms and treatment rooms. Free on-site parking near the door. Service animals and support persons are welcome. Care is available in English and Vietnamese, and we can arrange interpretation for other languages.
On this website
We work to meet WCAG 2.1 Level AA. Text can be resized with the controls in the utility bar or your browser, colour contrast meets minimum ratios, images carry text alternatives, and the site can be navigated by keyboard.
Alternate formats
Forms, policies and treatment information can be provided in large print or accessible digital formats on request, at no cost.
Training and review
All staff complete AODA customer service training. Our accessibility plan is reviewed annually each September.
